Service charges

When will I receive the settlement heating costs?

Within 6 months following end of year, you receive an annual settlement of heating costs. This settlement is the result of comparing advances paid with the actual costs.

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Need help?

Please feel free to contact us by phone. We can be reached on working days from 8:30 am to 5 pm. We’re available outside office hours 24/7 for emergencies and urgent matters that really can’t wait.

Call now 010 - 268 5555
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